AI Phone Call Agents Built for High Volume Customer Conversations

Seamlessly automate customer conversations with multilingual, human-like AI agents that engage instantly, qualify with precision, and resolve routine conversations at scale.

AI Phone Calls: Accelerate Business, Slash Costs, and Grow Faster

Fast-Track Business Success with AI Phone Calls

Inbound/Outbound Call Automation

Lower Manpower Requirement

Reduction in Errors & Inaccuracies

Reduction in Operational Costs

Increase in Sales Qualified Leads

Jump in Conversions

Choosing The Right First Step

What happens when conversations depend on human bandwidth

New leads wait too long, and interest fades fast.

Early context disappears, and reps start cold.

Follow-ups slip, and deals quietly lose momentum.

Volume spikes hit, and pipeline leaks grow.

When AI takes the first step, the numbers shift fast
‍

<30 sec

Speed that keeps intent alive.

90%

Better context continuity across touchpoints.

85%

Follow-ups happen automatically.

45%

Pipelines stay steady even in peak demand.

What exactly is an AI phone call?

An AI Phone Call is a Natural, Multilingual Conversation that Reaches and Warms Leads Faster than Humans Can.

Try it now!

What AI Phone Calls Can Do in the Real World

Lead Qualification & Intent Detection

AI listens for intent, urgency, objection cues, budget signals, and readiness to move. It filters noise and surfaces the leads worth acting on - before your team even picks up the phone.

Instant Bookings & Scheduling

The AI books demos, appointments, visits, or callbacks instantly. It sends reminders automatically, cutting no-shows and ensuring smooth coordination without human effort.

24/7 Inquiry Handling
‍

From pricing to product questions, AI gives consistent, clear answers at any hour. It removes queues, reduces dropped inquiries, and supports global audiences in multiple languages.

Follow-Ups That Never Slip

Automate follow-ups with personalized calls, keeping customers engaged and informed at every stage of their journey.

And the Best Part?
You can build and customize AI call flows for ANY scenario your business runs.

Try it now!

What Powers Every AI Phone Call

Multilingual AI Agent

Speaks naturally, handles interruptions, and switches languages mid-call - no IVR, no robotic pauses.

LLM-Powered Understanding

Understands meaning, tone, and context to respond, clarify, and adjust the flow in real time.

Smooth Handoff to Humans

When a lead shows intent, AI hands off instantly with full context-no repeats, no friction.

Instant Post-Call Actions

Sends confirmations, reminders, messages, quotes, or summaries automatically right after the call.

Smart Interruption Handling

Stays on track through noise, overlap, or sudden questions and adapts without breaking the flow.

What Happens After the Call Ends

01.

Automated CRM Updates

Every important detail - budget, preference, timeline, objections, sentiment, and action items is extracted and logged instantly. No manual notes. No missed data.

02.

Automated Follow-ups

AI sets reminders, books callbacks, and sends messages based on the customer’s needs or next steps, always on time.

03.

Automated Campaign Actions

Triggered WhatsApp messages, SMS alerts, emails, and internal notifications happen instantly based on call outcomes.

04.

Lead Interest Scoring

AI scores lead automatically by analyzing signals and intent detected in the conversation. Your team sees exactly who to prioritize.

05.

Customer Sentiment Detection

AI identifies satisfaction, frustration, hesitation, or delight - helping you understand how customers feel without surveys.

06.

AI Call Summary

A concise, accurate summary of the full call - key points, decisions, objections, commitments, and next steps included. Perfect for reps, managers, and workflows that depend on speed.

And the Loop Only Gets Smarter

Built for Your Industry

Insurance

Instant callbacks for policy inquiries and renewals.

Automated payment + premium reminders.

KYC / document follow-ups done end-to-end.

Compliance-safe conversations with audit-ready logs.

EdTech

Immediate qualification of new inquiries.

Automated demo confirmations and trial follow-ups.

Timely fee reminders at scale.

Consistent counselling information across teams.

Healthcare

Automated appointment confirmations and reschedules.

Pre-visit instructions and follow-up calls are sent instantly.

Handles billing, reports, and status queries 24/7.

Full auditability across all communication channels.

BPO

Automated callbacks and SLA-driven follow-ups.

Handles repetitive queries to reduce agent load.

Ensures consistent disclosures and messaging at scale.

Full logs and outcomes synced for QA and reporting.

Retail

Instant callbacks for leads, carts, and COD orders.

Automated address verification and order updates.

Post-delivery follow-ups and feedback capture.

Reduces RTOs and improves conversion windows.

Home Services

Immediate lead callbacks and job scheduling.

Quote follow-ups and reminders automated.

Service confirmations and reschedules handled seamlessly.

Post-visit review requests and status updates sent automatically.

Real Estate

Rapid response to portal and project inquiries.

Automatic site-visit booking with reminders.

Reactivates cold leads with contextual flows.

Clean handoff to sales reps with call summaries.

Banking & Finance

Instant callbacks for loans, cards, and applications.

Automated repayment, EMI, and due-date reminders.

Handles onboarding, document checks, and eligibility queries.

Compliance-ready scripts with clear audit trails.

Trusted by B2C Leaders Who Get It

“With Convin, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”

Preeti Singh

Quality Assurance Lead

Read Casestudy

Preeti Singh

Quality Assurance Lead

Read Casestudy

INDUSTRY

Consumer Electronics

CONTACT CENTER SIZE

350+

FOUNDED

2011

"Convin.ai helped us scale our call audit coverage from 1.5% to nearly 30%, enabling real-time feedback and better agent performance. Their AI-powered LMS was a game-changer—automatically creating personalized training from call data. The team has been a true partner, constantly sharing valuable insights and helping us improve key metrics like AHT and CSAT."

Preeti Singh

Quality Assurance Lead

Read Casestudy

Mohit Sidhwani

Head of Customer Experience

“Convin has transformed the way we manage quality, collaboration, and communication.”

Before Convin, our QA process was scattered across Google Forms and our CRM, making audits, updates, and insights extremely time-consuming. With Convin, everything is now centralized—audits, PKTs, and process updates are easily accessible on one platform. We can make instant changes to audit forms without tech support, and all call recordings are readily available for review and insights. The ability to fill both Audit and Governance Forms simultaneously has boosted QA efficiency, while Team Leads can now track compliance independently.

Suyash Talekar

Customer Success Lead, Traya

“It's like having a virtual assistant for every rep and manager.”

Convin.ai captures and analyzes every customer interaction — voice, video, and email. With Convin, we’ve eliminated scattered insights, improved sales performance, accelerated onboarding, and even automated CRM updates. We no longer miss a single insight.

Nithin S

Senior Executive, Fyers

Convin.ai has transformed our audit process.

The audit dashboard gives us real-time insights with multiple metrics, making it easier for agents to stay updated on manual audits. What used to be time-consuming manual work in Google Sheets is now streamlined, efficient, and insightful thanks to Convin.ai.

Naresh C

Quality executive, Vyapar

Before Convin, we lacked visibility into why leads were being closed incorrectly, which made it difficult to identify missed business opportunities and impacted both conversions and forecasting accuracy. With Convin’s AI-driven insights, we can now spot genuine buying intent, recover lost leads, and take timely action. This has significantly improved our sales efficiency and reduced revenue leakage. A major advantage has been the alignment it’s created across sales, quality, and business teams- everyone now works with the same reliable data.

Hardik Singh

Functional Head– Quality & Training, Physics Wallah

“Convin.ai makes reporting effortless — with expert support every step of the way.”

From setup to daily use, Convin.ai delivers a seamless experience. The platform simplifies report generation, delivers clear dashboard insights, and helps us track performance with precision. Plus, their support team is always responsive and reliable, making adoption smooth and stress-free."

Suraj M

Quality Analyst, Bombay shirt company

Before Convin, our quality reviews were entirely manual and limited to a small sample of calls, making it hard to identify patterns or spot missed sales opportunities. With Convin, we can now analyze every call automatically and gain complete visibility into how agents handle leads. The platform helps us flag missed opportunities, provide targeted feedback, and ensure consistent, objective QA scoring. Our reviews are now faster, more accurate, and far more insightful.

Berkha & Devayani

AM- Quality Assurance, Physics Wallah

Before Convin, it was difficult to link quality insights with training outcomes, making it hard to measure how coaching impacted performance and slowing down new agent ramp-up. With Convin, we can now quickly identify skill gaps that affect conversions and deliver targeted, effective coaching. Training has become more focused, and we’re excited to explore Convin’s LMS capabilities to integrate quality and learning on a single platform. The results have been tangible in both agent performance and efficiency. The Convin team has been highly responsive, open to feedback, and proactive in tailoring the platform to our needs.

Ravi Sachan

Senior Manager– Quality & Training, Physics Wallah

“With Convin, we expanded from manually auditing just 2% of calls to 100% coverage through AI-powered audits. This insight reduced social media escalations by 50% within a year.”

Preeti Singh

Quality Assurance Lead

Read Casestudy

Preeti Singh

Quality Assurance Lead

Read Casestudy

INDUSTRY

Consumer Electronics

CONTACT CENTER SIZE

350+

FOUNDED

2011